EXPECTATIONS

*Cleaning Partners are paid in a manner with the intent to have each CLEANING PARTNER PROVIDE THEMSELVES the below required items*

WORK ATTIRE – When on King Kleen customer sites cleaning partners wear King Kleen logoed uniform shirts. See price guide for logoed attire.

CELL PHONE – to upload and use King Kleen’s cleaning APP, and to communicate with customers.

TRANSPORTATION – to and from customers’ locations.

PERSONAL PROTECTIVE EQUIPMENT (PPE) – to ensure personal and customer safety.

EQUIPMENT & CHEMICALS – Vacuum, mop kit, Health Canada approved disinfectant, etc. (King Kleen has a RECOMMENDED “Success Cleaning Kit” of tried-and-tested EQUIPMENT & CHEMICALS.) This kit can be purchased from King Kleen directly or 3rd party suppliers. At all times keeping equipment clean and organized to maintain a professional image.

ROLES & RESPONSIBILITIES

Abide by all King Kleen policies and procedures to ensure safety and the fulfilment of King Kleen’s Vision.

Attend and interact in all Cleaning Partner requested meetings.

Complete the work with excellence, efficient time management; within the allotted time and the job’s budget.

Achieve customer satisfaction and approval with the completed work.

CUSTOMER SERVICE EXCELLENCE

Strive to maintain a 5-Star Review Rating from your customers through the King Kleen platform.

Stay connected. Perform customer visits, emails, and phone calls at appropriate times.

Completion of your customers’ projects daily at scheduled times.

Ensure your schedule is covered when time off is needed, and inform King Kleen PC Support Rep of the schedule change request at least 1 week in advance.