Just a note to let you know how pleased I am with the job Randy did on my windows. What a personable young man!
Due to bad weather he was not able to complete the job in one day and so he returned as promised. With your permission I would like to recommend your company to my friends and acquaintances. I like the way you make your customers feel important.
Thank you again. I look forward to having you and your staff come to my home again.